Job Post

WILMINGTON - Inside Sales Representative/Customer Service

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RGX Rim Repair is looking for an energetic and enthusiastic professional to be part of a dynamic growing company!

Must enjoy working with customers and have excellent communication skills. If you join our team you'll have the opportunity to gain an in-depth understanding of our products, service and how we deliver value to our customers every day.

*All applicants must complete the online application through our online submission program at www.rimguardxtreme.com/employment
*No phone calls please

Full time position, with Saturday availability. At RGX Rim Repair we are always looking for ways to reward outstanding performance. Our compensation is competitive based on skills and experience. Hourly pay + fantastic bonus opportunities!

Essential Responsibilities:
  • Initiates and builds relationships with customers by providing information about our services
  • Promotes services and secures sales via phone, email and other channels
  • Receives high volume of inbound phone calls for estimates and appointments
  • Maintains customer rapport by explaining estimates and step-by-step process
  • Uses dispatch system to retrieve and distribute customer information to the technicians
  • Schedules service appointments and delivers a great customer experience
  • Identifies upsell opportunities with new and existing customers
  • Must be able to work in a high-paced environment, stay organized and multitask
  • Contributes to team effort by accomplishing related results as needed
  • Phone sales / customer service experience preferred, but not required
  • Did we also mention that having a great personality and work ethic is a must!

Job Type: Full-time

 

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