Job Post

CHARLOTTE – Shop Manager / Inside Sales

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Are you looking for an opportunity to become part of a team oriented company? We are a people focused company that delivers results.

Job Summary: Shop / Inside Sales Manager works one-on-one with our clients to make sure there service visit is exceptional. Check-in, update, and check out customer while providing knowledge and respect to the customer. A service advisor will be the liaison between the customer and the technician.

Responsibilities:

  • Greet customers at the door when they arrive at the shop.
  • Gather all information and verify customers concerns, through a check on the drive or test drive.
  • Provide customers with in-depth information
  • Collect the proper documentation
  • Answer questions about the service, with technician notes if needed.
  • Call customers to update them on the status of their service or to let them know when their vehicle will be ready for pick-up.

Qualifications:
  • Ability to respectfully communicate with customers
  • Multi-task
  • Strong organization skills
  • Works well in a team, but has the ability to work individual with minimal management

Job Type: Full-time

Required Education:

  • High school or equivalent

 

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