Terms & Conditions Terms and Conditions
TERMS AND CONDITIONS OF USE
Welcome to our online web portal. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Our RimGuard Xtreme RIM TRACKER is an approximate time guideline of your rims restoration only.
RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. RimGuard Xtreme. assumes no responsibility to damage of wheels as they are assumed to be sent to RimGuard Xtreme damaged. RimGuard Xtreme also stated that all liability is limited to the amount directly listed on the invoice. RimGuard Xtreme guarantees that the actual chrome plating process will be restored, however we have no control over the underlying base metal of the rim. Completion time can take more than 30 days in some cases depending on the amount of damage. RimGuard Xtreme is only responsible for chrome plating the face of the chrome rims. Polishing the barrels would be an extra charge and must be requested by the customer.
Occasionally the expectations ofthe cust omermayleadth em to expect a pristine chr omer im upon return.While thisdoes happe n, theresultsofther im R E-P LA TE actually arebasedc omple tely offofthequalityofal uminum. Any imp erfections inthebase mat erial may s omet imes notbeappa rent until thechr ome layersare r emoved. Al uminum isa softer metal than thecopper, nickel,andchr omi um finishes andcorrosion/porosity willaffectthisareafirst ifthetopprevention layer of chr ome is altered.Te rmites create a similart ypeofd amage towoodthatist ypical ly notnoticed until thetoplayersarer emoved. Once thecust omer hasthetiresre- ass embled tother ims, thecust omer hastaken fullresponsibility ofther ims andh asalso fullyaccepted ther ims. Therewill notbeany ret ur ns, da ma ge cla ims, or discounts made afterther ims have been re -mounted back tothetires. During theinitialphaseofdipp ing ri msin copper,if wenoticesevereporosity ( sponge likeappearance intheotherwise solidalu min um) wewillat tempt torestoreasmuchaspossible with allowing therimto r emaininthecopper v atlonger. Whenthewheelis finalized with there-chr ome itissi mply addinganew chr ome platedfinish. Theendresultscanbedependent onseveral fac torsinc luding theageofthewheel,quality ofal umin um basemat erial, andcondition. Itisi mportant tor emember thatthe chr omeplatingitself isbrandnew. Westand behindour work 1 00%-unfortunately wecannotcontr oltheunderl ying al umin um metalandthei mper fections caused.Whiletheabove mentioned ite ms areoften rare, wefind itis important tomake surethecust omer understands theposs ibil ity. Weoffer thewarran ty and cust omersatisfaction tothechr ome plat ingitself andback theplating10 0%. Cust omer isre sponsible f or r emoving allplastic rivets, TPMS, center caps, rim add-ons, and valve stemsorthey couldbeda maged.
Quality / Variety:
RimGuard Xtreme, Inc. uses the most current technology along with the strictest attention to details making the highest quality finishes and products available today. This has made us the industry leader in quality. Such finishes include Chrome (Electro Plating), Black Chrome, Custom Polishing, and color paint matching. However, all work performed (all finishes, repairs, special services) is done on a “best effort basis” and therefore is custom. This does not guarantee a perfect part, as many unknown variables may exist. Polishing of Chrome is only on the FACE of the rim
Please note that re-chroming a wheel that has been previously chrome plated is a very special procedure. Please review our web site on the re-chroming section to understand these circumstances. Unlike chrome plating a raw, as-cast, machined, polished or painted wheel; an existing chrome plated wheel requires additional steps and extra care. Customer expectations may be unrealistic since the new chrome plating will show any imperfections in the base material. An imperfection in the base material may not be visible until the old plating has been removed. Similar to the damage caused to wood by termites, some damage may not be visible from the outside. Aluminum alloy wheels are a softer material than the metals plated on them and corrosion will
attack the softer metal first.
R imGuard Xtreme’s tech no logyallowsus to stra ighten r imsof any sty le up to28”in d iameter. Our cert ified wheel techn ic iansuse precise measurementind ic ators, direct tension hydraulics, and skill to stra igh ten even the most dif fic ultrims with our RGX TRUE ROUND SYSTEM. We willensure that your wheel meets factory spec if icat ionsbefore youleaveor before we return ship y our wheel
RimGuard Xtreme, Inc shall not be heldlia ble f or a ny damage caused duringthewheel s traighte ning process. Ri mGuard Ext reme,Inc striv es to
correct bent w heels withlittle orno face damage, includingc rac ks. T he customer must understandthat damage canoccurandt her isk of the whe el crac king ordis coloring is a possibili ty. Chro me r ims can of tenrequire re-p latingwhich is add itio nal c harg e. Ri mGuardXtre me st riv es to bringt he wheel backtoa complete tr ue r ound sta te. Wheels having se verebends may oftenon ly be roun dedbacktoa certain point.RimGuard Xtr eme, Inc has additional repair op tions if this does occur;however this wi llbe an add itional charge depe nding on thecosmet ic finish ofthe w hee l.
INNER BE NDS
RimGuard Xtreme, Inc shall not be heldliable f or a ny cracks c aused during the wheel straig hte ni ng process ofaninner ben d. T he severity ofthe
bend caused by significant impact canc re ate s mall hai rline fr actu res thatcan be w orsened duringt he wheel straightening proc ess. Inthe event of acr acked whe el, RimGu ard Xtrem e, Inc h asthe c ap abili ty tor esto re t he whe el. RimGu ard Xtr em es hall not beheldlia ble for a ny t ype ofcrack wheel restorati on. Ce nterbends can o ftenbe re paira ble. This p rocess is anadditio nal charge to the custome r.
Ri mGuard Xtr eme, Inc shall not be heldl iab le f or a ny and all we lds aftert hey have b een a ccep tedby the custo mer. Ri mGuardXtr eme, Incco mpl etes
weld re pairwiththe newest tech nolo gy aluminum all oy weldingand are resto redto last. It isthe customers understandingandthecustomer has acceptedt his re sponsibili ty t hatif anot her p otho le or i tem in t heroadway is hi t, t he wheel couldsustain damage a gain. Th ere isa lw aysa risk wh en restoring a cr acked a rea on the r im and t he cust omer is r eleasing all l iabi li ty ofR imGuard Xtre meif suchanf ailure occ urr ed. Ri ms th at requi re welding ont he face will can cau se signi fica nt c osmetic blemishes to t hearea surr ounding t he weld.This can be re pairedfor an ad ditionalcost.
RimGuard Xtreme shall not be responsible for wheels that are shipped in with an incorrect description of repair. It is the customer responsibility to ensure that all repair requests are made prior to the wheel being shipped. Any wheel that arrives that is deemed un-repairable – the customer will have the option of having the wheel returned at the cost of the customer or having the rim scrapped. All wheels in which the TIRES have been removed for a complete restoration must have all items removed from the rims.
By acknowle dg ing bel ow, t hecustomer hasbeen ma de awa re of t hewhe el st raig hte ni ng pro cess a nd a ny damages t hat canocc ur. Ri mGu ard Xt reme isnotres po nsi ble for lug nuts, ce ntercaps, tire monito ring s enso rs (TPMS), riv ets or ti res.Customershould remove any of these items before restoration or they can choose to have this service added to their invoice for an additional charge and must be noted below.
With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process or until you have confirmed to have the work completed. We attempt to price items with our best effort for an estimate, however some circumstances can arise that may result in additional costs. If these additional costs are encountered, we will contact the customer and confirm what the additional steps should be and any associated costs.
Any wheels that are straightened / welded and still are found to have an issue must be returned to us within 72 hours of pickup. Any wheels that are found to not meet a customer’s expectations shall notify us within 24 hours of work being completed. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM US, OUR DEALERS OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.